Lange e-retail (hereafter: LER) respects the privacy of all the users of its websites and makes sure that any personal information you provide us with will be processed confidentially. We will use your personal information to make the order process as quickly and convenient as possible. We will not use your personal information for anything else without your permission. LER will not sell your personal information to any third party and will only provide your personal information to third parties which are involved in carrying out your order (e.g. postal services).

What do we register of our customers?

In order to carry out orders we register the following information of our customers:

• Name
• Address
• Phone number
• IP address
• E-mail address

Furthermore visits to our websites will be registered for statistical purposes, these are not personal.

What do we do with the information of our customers?

LER will use the collected information in order to provide its customers with the following services:

• If you place an order, we will need your name, e-mail address and delivery address in order to carry out your order and keep you informed about the course of your order.
• In order to make shopping at LER as pleasant as possible, we store, with your permission, your personal information and the information regarding your order and the use of our services. By doing so we are able to personalize our websites and recommend certain articles which might be interesting to you.
• With your permission we will use your information in order to inform you about developments of the websites and about special offers. If do not want to receive such information anymore, you will be able to easily cancel your membership by clicking on the “cancel membership”-link (at the bottom of the newsletters) and follow the instructions.
• If you create an account at LER we will store your information on a secured server. Within your LER account we will store information like your name and address, phone number, e-mail address, delivery information, so that you will not have to enter them with each new order.
• Information about the use of our websites and the feedback we receive from our visitors helps us to further develop and improve our websites.
• If you decide to write a review, then you will be able to decide yourself whether you want to add your name or any other information to it. We are curious about the opinion of our visitors, but we maintain the right to not publicise contributions which do not meet the terms of our websites.
• If you respond to an action or a competition, we will ask you for your name, address and e-mail address. We will use this information in order to carry out the action, announce the prizewinner(s), and to measure the response to our marketing actions.

LER does not sell your (personal) information!

LER will not sell your personal information to any third party and will solely provide your personal information to third parties which are involved in carrying out your order (e.g. postal services). Our employees and the involved third parties are obligated to respect the confidentiality of your personal information.

Your (personal) information is safe with LER!

We appreciate your confidence in us and therefore we will handle your information with utmost care. When you place an order or check your LER account, the most modern techniques will be utilized; the Secure Socket Layer. However, your information will always be protected and handled with confidentiality.

Cookies

Cookies are little pieces of information wich are stored on your computer by your browser. LER uses cookies in order to recognize you at a following visit. Cookies provide us with the oppertunity to collect information about the use of our services and to improve and customize them according to the wishes of our visitors. Our cookies provide information regarding personal identification. You can adjust your browser so that you will not receive cookies during shopping at LER.

Please feel free to contact us if you still have any questions regarding the privacy policy of LER. We will gladly help you in case you need information about your personal information or if you want to make modifications to it. In case modifications to our privacy policy are necessary, the most recent information will always be available on this page.